Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: March 1, 2024
1. Information We Collect
We collect information you provide directly to us, such as when you:
- Create an account or profile
- Request services through our platform
- Communicate with us or other users
- Participate in surveys or promotions
- Contact customer support
This information may include:
- Name, email address, phone number
- Home address and location information
- Payment information (processed securely by third parties)
- Project details and preferences
- Photos and documents related to your projects
- Communications and reviews
2. Information Collected Automatically
When you use our Service, we automatically collect certain information, including:
- Device information (IP address, browser type, operating system)
- Usage information (pages visited, time spent, features used)
- Location information (with your permission)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Connect you with appropriate service professionals
- Process transactions and send related information
- Send you technical notices and support messages
- Respond to your comments and questions
- Monitor and analyze trends and usage
- Detect and prevent fraud and abuse
- Comply with legal obligations
4. Information Sharing
We may share your information in the following circumstances:
With Service Professionals
We share relevant project information with professionals to enable them to provide quotes and services.
With Service Providers
We work with third-party companies to provide services such as payment processing, data analysis, and customer support.
For Legal Reasons
We may disclose information if required by law or to protect our rights, property, or safety.
Business Transfers
Information may be transferred in connection with a merger, acquisition, or sale of assets.
5. Data Security
We implement appropriate security measures to protect your information, including:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Employee training on data protection
- Incident response procedures
However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Opt-out: Unsubscribe from marketing communications
- Restrict Processing: Limit how we use your information
To exercise these rights, please contact us using the information provided below.
7. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze how you use our Service
- Provide personalized content and advertisements
- Improve our Service performance
You can control cookies through your browser settings, but disabling cookies may affect Service functionality.
8. Third-Party Services
Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information.
9. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
11. Data Retention
We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.
12. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising your rights
Note: We do not sell personal information to third parties.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
14. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Mr. Naildit Privacy Team
123 Innovation Drive
San Francisco, CA 94105
Email: privacy@mrnaildit.com
Phone: 1-800-NAILDIT
Data Protection Officer:
Email: dpo@mrnaildit.com