Happiness Guarantee
Your satisfaction is our top priority. We stand behind every professional on our platform with our comprehensive happiness guarantee.
Our Promise to You
If you're not 100% satisfied with the quality of work provided by any professional on our platform, we'll work tirelessly to make it right. That's our commitment to you.
What Our Guarantee Covers
Comprehensive protection for your peace of mind
100% Satisfaction Guarantee
If you're not completely satisfied with the work, we'll make it right or refund your service fee.
Quality Assurance
All professionals are pre-screened, background-checked, and verified for quality and reliability.
Timely Resolution
We respond to guarantee claims within 24 hours and work quickly to resolve any issues.
Dedicated Support
Our customer success team is here to help ensure your project meets your expectations.
How Our Guarantee Works
Simple steps to get the resolution you deserve
Report an Issue
Contact us within 30 days of project completion if you're not satisfied with the work quality.
We Investigate
Our team reviews your case, contacts the professional, and assesses the situation thoroughly.
Resolution
We work with the professional to fix the issue, or provide alternative solutions including refunds.
Follow-up
We ensure you're completely satisfied with the resolution and the final outcome.
What's Covered
Exclusions
Our Track Record
Need to File a Guarantee Claim?
Our customer success team is ready to help. Contact us within 30 days of project completion.
Why Trust Mr. Naildit?
Verified Reviews
All reviews are from verified customers who completed projects
Background Checked
Every professional undergoes thorough screening and verification
Trusted Community
Join 50,000+ homeowners who trust us with their projects